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Frequently Asked Questions

Below are answers to questions commonly asked about Bowflex® Home Gyms. If you'd like more information, please call one of our friendly Customer Service representatives for assistance at (800) 216-9028, or click here to contact us by e-mail.

Bowflex® home gyms come in several configurations and models - which means that there's a Bowflex® machine that fits your exact needs and exercise goals!

The new Bowflex Ultimate® 2 is our top-of-the-line series, featuring the latest in fitness design, engineering and construction. The Ultimate® 2 offers our best warranty for any Bowflex® machine - a 12-year limited warranty in addition to the Bowflex® No-Time-Limit Power Rod® warranty. The Ultimate® 2 offers over 95 exercises - more than any other Bowflex® model.

The Ultimate® 2 comes standard with 310 pounds of resistance and is upgradeable to 410 pounds.

We want to help you find the right Bowflex® home gym for your needs. Our customer service representatives are available to answer your questions. Just call us toll-free at (800) 216-9028. Or, click here to view a side-by-side comparison of Bowflex® home gyms.
See the chart below for a breakdown of the dimensions for the fully-loaded, top-of-the-line model from each Bowflex® Power Rod® product line. Within each poduct line, dimensions vary by model.

  Bowflex
Ultimate® 2
Bowflex
Xtreme® SE
Bowflex
Xtreme® 2 SE
Bowflex®
Classic
Folded
Footprint
44" x 46" n/a n/a 8'2" x 2'2" x 6'10"
Dimensions 3' 10" x 7' 8" 4' 1" x 5' 2" 4' 2" x 4' 8" 6'10" x 3'5"
Height 6' 10" 6' 11" 6' 11" 6' 10"
Workout Area 6' 6" x 9' 4" 7' x 7' 7' x 6' 8'4" x 6'5"

Plus, the Bowflex Ultimate® 2 has wheels on the back so you can just tip it back and roll it where you want it to go! Additionally, some of our models fold up so when not in use, the footprint is small and the space it takes up in a room is minimal.
The Bowflex® Power Rod® System offers resistance from the start to finish of each exercise. Power Rods feel very much like free weights or dumbbells. Power Rod® resistance is progressive, meaning that the more you flex the rods, the more weight you are displacing. Resistance strength training with the Power Rods is what makes Bowflex Home Gyms so effective.
Many of our Bowflex® home gyms come with accessories, including foot harnesses for aerobic rowing, leg press belts, and workout manuals.
We provide detailed instruction manuals with every machine. The assembly time depends upon the model. Most often assembly takes 1 to 3 hours.
At Bowflex.ca you may use the following payment methods:
  • Bowflex™ Credit Card*
  • American Express
  • MasterCard
  • Visa
  • Check

Or, apply for a Bowflex™ Credit Card** online. To learn more about applying for online financing with low monthly payments, Click Here
Yes. When you place an order online at Bowflex.ca we do everything possible to ensure your order is safe and secure. We endeavor to use industry-standard encryption technologies when transferring and receiving data exchanged through secure portions of our web site. All financial data collected when you make a purchase through the site is encrypted using Verisign encryption technology and all transmissions between our secured server and our corporate computer systems are done through private networks, rather than through the Internet. We also have reasonable security measures in place to protect against loss, misuse and alteration of your information under our control. You should be aware, however, that any communication via the Internet and security measures in connection with such communication is not failsafe, and there is always a possibility that data may be lost or intercepted by unauthorized parties during such transmission or after receipt.

For more information, please click here to view our privacy policy.
Your Bowflex™ Credit Card is issued by HSBC. Please call 1-800-463-9506 to contact HSBC.
In some instances, Nautilus may need to ship your product from a facility in the United States. If this is the case, then you may be required to pay customs fees or taxes before the product can be delivered. Nautilus is not liable for any cost or delays associated with these charges; they are the sole responsibility of the recipient. Should you have questions about customs fees or taxes, please contact your local customs office for additional information.
Using the site's navigation, click on the "Customer Service" link in the menu bar at the top of the page. In the center of your screen you will see a link labeled "Download Manuals". This will take you to a page with assembly manuals for all our current models. Or, Click here to download an assembly manual for your Bowflex® home gym.
Bowflex® machines are warranted to the original purchaser. Bowflex® home gyms limited warranties cover all defects in material or workmanship but do not cover commercial use or misuse by the consumer. Click here to view warranty period information for each Bowflex® home gym. Click here for more information on our consumer warranty policy.