VeloCore Noise Troubleshooting Guide

Technical specification diagram showing tool attachment sizes: a hex bit labeled #2 6 mm, a wrench labeled 13 mm/14 mm and 15 mm/17 mm, and an Allen wrench labeled 4 mm, on a white background.

Getting Started

Check all hardware on the bike to make sure they are tight. In particular, there are several key areas that you want to be sure are firmly fastened, as they can create noise while the bike is in use.

Tools needed to tighten hardware were included with VeloCore assembly and are pictured here

Black and white line drawing of the lower BowFlex VeloCore Bike 22 frame with red circles highlighting the stabilizer fasteners.

Step 1

Check all of the stabilizer fasteners to make sure they are secure.

Black and white line art diagram showing two side-by-side panels with arrows indicating how to tighten the handlebar and seat post adjustment knobs on the BowFlex VeloCore Bike 22.

Step 2

Tighten the handlebar and seat post adjustment knobs, making sure they are not loose.

Black and white line drawing diagram of the BowFlex VeloCore Bike 22 lower frame and foot pedal area, with red circles highlighting specific connection points.

Step 3

Check the bolts on the base of the console mast, and make sure they are fully tightened.

Black and white line drawing of the BowFlex VeloCore Bike 22 frame with a 15mm wrench hovering next to the left side pedal.

Step 4

Using a wrench, make sure the pedals are tightened fully to the crank arms. Pedals should be very tight and should be checked weekly to ensure they are tight. Remember that the left side pedal is reverse-threaded, so it should be turned counter-clockwise to tighten.

A black and white line drawing of the BowFlex VeloCore Bike 22 rear wheel and frame, highlighting the three flywheel shroud screws.

Step 5

Check the three flywheel shroud screws, located on the left side of the flywheel. Note that the flywheel will need to be rotated to access all three screws.

If the noise is present while in stationary mode or only while in Lean mode:

A three-panel black-and-white line drawing shows the Lean Lock Knob in three states, labeled 'Stationary mode (locked)', 'Lean mode (unlocked)', and 'Incorrect setting (partially locked)'.

Step 1

If you experience the noise only while in stationary mode, make sure the Lean Lock Knob is fully locked.

Black and white line drawing showing a close up of the BowFlex VeloCore Bike 22 frame and wheel area with two small red circles highlighting two pivot points.

Step 2

If you experience the noise while in leaning mode, make sure the Lean Lock Knob is fully locked, remove the lower pivot shrouds and apply a few drops of silicone lubricant to the pivot point.

Continued Noise After Tightening Hardware

BowFlex VeloCore Bike 22 repair kit on white background.

VeloCore Attachment

If you have tried the troubleshooting steps above and continue to hear the unwanted noise, please fill out the form below to receive an additional attachment that may help eliminate the noise. The attachment will be shipped at no additional cost to you. If you are not experiencing unwanted noise or if the above steps eliminated your noise issue, this attachment is unnecessary for the use of your VeloCore.

Pictured: Small repair kit. Installation should take no more than 10 minutes.

If these fixes do not solve your issue, please give us a call so we can help!

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