Shipping Information

Shipping Time & Cost

Shipping time and cost estimates can be found for products in the "shipping info" link on the product page.

Delivery Restrictions

Delivery is not available to P.O. Boxes or international destinations.

If you have any questions about delivery in your area, please contact Customer Service.

Delivery Timing

The following may affect the delivery timing of your order:

  • Items ordered together may not ship at the same time; however, your credit card or account will be billed only for what is shipped.
  • Inclement weather may cause unforeseen delays in shipping.
  • Payment must be received and approved before an order is processed and shipped. Credit card payments are generally approved the same day.


Customers are responsible for any applicable taxes within their jurisdiction.

GST: Goods and Services Tax of 5% applies to all Canadian customers with the exception of Ontario, Nova Scotia, New Brunswick, Newfoundland, Labrador and Prince Edward Island.

PST: Provincial Sales Tax of 8% applies to all Manitoba customers.

HST: Applies to the sales delivered to the following provinces. GST has been "harmonized" with the provincial sales tax, to become HST.

  • Ontario — 13%
  • Nova Scotia — 15%
  • New Brunswick — 13%
  • Newfoundland and Labrador — 13%
  • Prince Edward Island — 14%

In some instances, BowFlex may need to ship your product from a facility in the United States. If this is the case, then you may be required to pay customs fees or taxes before the product can be delivered. BowFlex is not liable for any cost or delays associated with these charges; they are the sole responsibility of the recipient.